Throughout these terms, "Jeep Chee," "we," "us," or "our" refers to Jeep Chee Trading & Tyres Co. / Jeep Chee Auto Center, a Singapore-based automotive specialist. "Client," "you," or "your" refers to the vehicle owner, prospective customer, or authorized agent engaging our car repair and maintenance services.
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Scope of Automotive Services
Jeep Chee provides comprehensive automotive repair, maintenance, and inspection services in Singapore, including but not limited to:
- General Car Servicing & Maintenance: Engine oil change, fluid top-ups, filter replacements, spark plug changes, and routine preventive vehicle checks.
- Aircon Servicing & Diagnostics: Automotive air conditioning repair, gas top-ups, cooling coil cleaning, leak detection, and compressor servicing.
- Wheel Alignment & Tyre Services: Computerized wheel alignment, wheel balancing, tyre replacement, puncture repairs, and rim maintenance.
- Diagnostics & Mechanical Repairs: Computer engine diagnostics, brake pad and disc replacement, suspension repairs, battery testing, and transmission servicing.
- Pre-Inspection & Accident Repairs: Pre-VICOM/STA vehicle inspection preparations, bodywork, spray painting, and insurance claims handling.
All estimated repair schedules, required spare parts, and service scope will be clearly explained prior to commencing work on your vehicle.
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Quotations, Pricing, and Booking
- Quotations & Cost Estimates: Verbal or written repair estimates are based on initial visual inspections and diagnostic scans. If additional faults or worn components are identified during tear-down, we will seek client authorization before proceeding with supplementary repairs.
- Pricing Structure: All prices are quoted in Singapore Dollars (SGD). Prices are subject to changes in parts availability, GST where applicable, and labor complexity.
- Appointment Bookings: Service slots booked online or via phone are subject to workshop capacity. Emergency drive-in servicing is handled based on technician availability.
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Payment Terms and Vehicle Release
- Payment Upon Completion: Full payment for parts, labor, and servicing must be settled prior to or upon the collection of your vehicle, unless pre-approved corporate account terms apply.
- Accepted Payment Methods: We accept PayNow, credit/debit cards, and cash payments at our customer service counter.
- Right of Lien: Jeep Chee reserves a right of lien over any vehicle entrusted to us until all outstanding service invoices and parts costs incurred for that vehicle are settled in full.
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Spare Parts, Customizations, and Workmanship
- Parts Sourcing: We utilize Original Equipment Manufacturer (OEM) or high-grade aftermarket replacement parts. Clients supplying their own third-party or second-hand parts assume full responsibility for component compatibility and fitment.
- Replaced Parts Disposal: Unless explicitly requested by the client prior to repair work starting, all replaced worn components, filters, fluids, and damaged parts will be disposed of safely according to Singapore environmental regulations.
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Vehicle Storage, Handling, and Valuables
- Personal Belongings: Clients are strongly advised to remove all cash, cashcards, electronic devices, and personal valuables from the vehicle prior to handing it over to our workshop. Jeep Chee shall not be held liable for any loss or damage to personal items left inside the vehicle.
- Road Testing: By dropping off your vehicle, you grant Jeep Chee technicians permission to operate and road-test the vehicle on public roads for diagnostic, testing, and quality assurance purposes.
- Unclaimed Vehicles: Vehicles left uncollected for more than seven (7) days following notification of service completion may incur daily parking/storage fees.
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Client Authorizations and Delays
- Approval Delays: Delays in obtaining client authorization for additional required repairs or imported spare parts delivery may extend the estimated vehicle collection time.
- Third-Party Authorizations: If a vehicle is dropped off or collected by a representative, Jeep Chee assumes the representative is fully authorized to approve repair costs and sign hand-over forms on the vehicle owner's behalf.
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Warranties and Liability Limitations
- Workmanship & Parts Guarantee: Repaired components and new parts installed by Jeep Chee carry standard manufacturer/workshop warranties where specified. Warranty covers defects in workmanship and replacement parts, excluding normal wear-and-tear or misuse.
- Pre-existing Defects: Jeep Chee is not liable for pre-existing mechanical failures, fluid leaks due to aged hoses/seals, electrical glitches, or cosmetic scratches present prior to workshop entry.
- Exclusion of Liability: We shall not be held liable for indirect or consequential damages, loss of vehicle use, or rental car expenses arising from unforeseen repair delays or third-party component failures.
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Cancellation and Service Modifications
- Service Cancellation: Clients wishing to cancel a servicing or diagnostic appointment must notify us at least 24 hours in advance.
- Special Order Parts: Deposits paid for specialized, non-standard OEM, or indent-order spare parts ordered specifically for a client's vehicle are strictly non-refundable once the supplier order has been confirmed.
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Governing Law and Jurisdiction
These Terms and Conditions shall be governed by, interpreted, and enforced in accordance with the laws of the Republic of Singapore. Any legal disputes arising out of or in connection with our vehicle maintenance and repair services shall be subject to the exclusive jurisdiction of the courts of Singapore.
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Modifications to Terms
Jeep Chee reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. The updated version will be published directly on our website.
For any questions regarding our terms, car maintenance schedules, or to book a vehicle servicing appointment, please contact our team via our official channels.